Time is of the essence following a data breach. Would you be ready if your organization was to face one?
Effective communications are vital throughout a cyber incident, helping to maintain customer or client trust, and mitigating the risk of unrecoverable brand damage.
What's the cost?
The financial and commercial costs can be significant, but equally importantly, so can the hit to your reputation. A delayed response to a data breach can increase the reputation threat level by alienating customers or employees, allowing the spread of inaccurate information, and even leading to litigation or regulatory action. How can organizations get ahead?
Preparing a communications strategy in the event of a data breach is essential to:
- Identify potential risks
- Develop response strategies which can be activated at pace
- Demonstrate situational control when the stakes are high