Jesse Dungan, Executive Vice President at Infinite, recently contributed to PRovoke Media's review of the top corporate crises of Q2 2026. Jesse gave insight on a recent Standard Chartered case, where during communications about mass layoffs related to the company's use of AI, employees were described as “lower-value human capital". He notes: “Describing certain employees as ‘lower value human capital’ in the context of workforce reductions was almost certain to alienate both employees and the broader public...The takeaway for business leaders is that transparency and a clear strategic rationale should underpin communications around significant organizational change, but delivery is equally critical.” Read his full thoughts, here.